/* Crisp-style Chat Widget */
#crisp-widget-btn{position:fixed;bottom:24px;right:24px;z-index:99998;width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,#4A90D9 0%,#357ABD 100%);border:none;cursor:pointer;box-shadow:0 4px 20px rgba(74,144,217,0.4);display:flex;align-items:center;justify-content:center;transition:all .3s ease}
#crisp-widget-btn:hover{transform:scale(1.08);box-shadow:0 6px 28px rgba(74,144,217,0.55)}
#crisp-widget-btn svg{width:28px;height:28px;fill:#fff;transition:transform .3s}
#crisp-widget-btn.open svg{transform:rotate(90deg)}
#crisp-widget-btn .badge{position:absolute;top:-4px;right:-4px;background:#e74c3c;color:#fff;font-size:11px;font-weight:700;min-width:20px;height:20px;border-radius:10px;display:flex;align-items:center;justify-content:center;padding:0 5px;animation:badgePulse 2s infinite}
@keyframes badgePulse{0%,100%{transform:scale(1)}50%{transform:scale(1.15)}}
#crisp-widget-window{position:fixed;bottom:96px;right:24px;z-index:99999;width:380px;max-width:calc(100vw - 32px);height:560px;max-height:calc(100vh - 120px);background:#fff;border-radius:16px;box-shadow:0 12px 48px rgba(0,0,0,0.18);display:none;flex-direction:column;overflow:hidden;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;animation:crispSlideUp .3s ease}
#crisp-widget-window.show{display:flex}
@keyframes crispSlideUp{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}
.crisp-header{background:linear-gradient(135deg,#4A90D9 0%,#357ABD 100%);padding:20px;color:#fff;position:relative}
.crisp-header-top{display:flex;align-items:center;gap:12px}
.crisp-avatar{width:44px;height:44px;border-radius:50%;background:rgba(255,255,255,0.2);display:flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0}
.crisp-header-info h3{font-size:15px;font-weight:600;margin:0 0 2px}
.crisp-header-info p{font-size:12px;opacity:0.85;margin:0}
.crisp-status{display:flex;align-items:center;gap:6px;margin-top:8px;font-size:12px;opacity:0.9}
.crisp-status-dot{width:8px;height:8px;border-radius:50%;background:#2ecc71;animation:statusPulse 2s infinite}
@keyframes statusPulse{0%,100%{opacity:1}50%{opacity:0.5}}
.crisp-close{position:absolute;top:16px;right:16px;background:none;border:none;color:#fff;cursor:pointer;opacity:0.7;transition:opacity .2s;padding:4px}
.crisp-close:hover{opacity:1}
.crisp-messages{flex:1;overflow-y:auto;padding:16px;background:#f5f7fb;display:flex;flex-direction:column;gap:8px}
.crisp-messages::-webkit-scrollbar{width:5px}
.crisp-messages::-webkit-scrollbar-thumb{background:#ccc;border-radius:3px}
.crisp-msg{max-width:85%;padding:10px 14px;border-radius:14px;font-size:13.5px;line-height:1.55;word-break:break-word;animation:msgFadeIn .3s ease}
@keyframes msgFadeIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}
.crisp-msg.bot{background:#fff;color:#333;border-bottom-left-radius:4px;align-self:flex-start;box-shadow:0 1px 3px rgba(0,0,0,0.06)}
.crisp-msg.user{background:linear-gradient(135deg,#4A90D9,#357ABD);color:#fff;border-bottom-right-radius:4px;align-self:flex-end}
.crisp-msg .time{font-size:10px;opacity:0.5;margin-top:4px;display:block}
.crisp-typing{display:flex;gap:4px;padding:12px 16px;align-self:flex-start}
.crisp-typing span{width:7px;height:7px;background:#999;border-radius:50%;animation:typingDot 1.4s infinite}
.crisp-typing span:nth-child(2){animation-delay:0.2s}
.crisp-typing span:nth-child(3){animation-delay:0.4s}
@keyframes typingDot{0%,60%,100%{transform:translateY(0);opacity:0.4}30%{transform:translateY(-6px);opacity:1}}
.crisp-input-area{padding:12px 16px;background:#fff;border-top:1px solid #e8ecf0;display:flex;align-items:flex-end;gap:8px}
.crisp-input-area textarea{flex:1;border:1px solid #dde1e6;border-radius:20px;padding:10px 16px;font-size:13.5px;outline:none;transition:border-color .2s;resize:none;max-height:100px;overflow-y:auto;font-family:inherit;line-height:1.4}
.crisp-input-area textarea:focus{border-color:#4A90D9}
.crisp-input-area button{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#4A90D9,#357ABD);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:transform .2s;flex-shrink:0}
.crisp-input-area button:hover{transform:scale(1.08)}
.crisp-input-area button svg{width:16px;height:16px;fill:#fff}
.crisp-powered{text-align:center;padding:8px;font-size:10px;color:#aaa;background:#fff}
@media(max-width:480px){#crisp-widget-window{width:calc(100vw - 16px);right:8px;bottom:88px;height:calc(100vh - 104px);max-height:none;border-radius:12px}}